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Customer Feedback
Customer Feedback EN
Dear Guest,
Thank you for choosing Yalıkavak Marina!
Your opinion and service expectations is very important for us. We kindly request you to spend a few minutes to answer the questions below and share your thoughts about our marina. Your evaluation of our service level is instrumental in letting us meet your expectations and keep providing best services possible.
Thank you for answering our questions.
We are looking forward to welcoming you back again!
Name Surname
Boat Name
Date
Relation to Boat
Owner
Captain
Agency
1. How did you hear about our marina?
During a visit to Bodrum
Recommendation
Internet
Other (please indicate)
Other
2. What is the most attractive thing in Yalıkavak Marina?
Location
Services
Other (please indicate)
Other
3. Will you recommend our marina to your friends?
Definitely
Maybe
No, I won't
4. Would you visit our marina again?
Yes
No
If not, please specify your reasons
Please Rate the following from 1 to 4 (1. Poor 2. Need to be developed 3. Fair 4.Perfect)
Staff
Attitude and Behavior
Attitude and Behavior
1
2
3
4
Marina
Service Quality & Competence
Service Quality & Competence
1
2
3
4
Price Policy
Price Policy
1
2
3
4
Cleanliness and order
Cleanliness and order
1
2
3
4
Cleanliness of showers and WCs
Cleanliness of showers and WCs
1
2
3
4
Electricity Services
Electricity Services
1
2
3
4
Wifi Services
Wifi Services
1
2
3
4
Water Services
Water Services
1
2
3
4
Front office services
Front office services
1
2
3
4
Pilot boat services
Pilot boat services
1
2
3
4
Security services
Security services
1
2
3
4
Fuel oil services
Fuel oil services
1
2
3
4
Waste water services
Fuel oil services
1
2
3
4
Social activities
Social activities
1
2
3
4
Drydock Area
Cleanliness and order
Cleanliness and order
1
2
3
4
Lifting & launching services
Lifting & launching services
1
2
3
4
Maintenance & Repair Companies
Variety of services
Variety of services
1
2
3
4
Quality of Workmanship
Quality of Workmanship
1
2
3
4
Price Policy
Price Policy
1
2
3
4
Delivery on Time
Delivery on Time
1
2
3
4
Restaurants & Shops
Quality of services
Quality of services
1
2
3
4
Price Policy
Price Policy
1
2
3
4
Please share your opinions and recommendations with us about the subjects you criticize and want to be developed in our marina.
Thanks for your attention
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